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The chapters are organized to take the reader from an introduction to the concepts of COPE and QI to the basics of how to prepare and lead the first COPE exercises, facilitate an Action Plan Meeting, conduct subsequent exercises, perform a Client-Flow…

Since 1988, in collaboration with partners in developing countries, EngenderHealth has been developing and refining COPE®, a staff-driven process to improve access to and quality of services. COPE, which stands for “client-oriented, provider-efficient”…

Since 1988, in collaboration with partners in developing countries, EngenderHealth has been developing and refining COPE®, a staff-driven process to improve access to and quality of services. COPE, which stands for “client-oriented, provider-efficient”…

One of the strategies that hospitals, clinics, and other health care facilities are using to reduce maternal death and disability is quality improvement. By assessing the quality of their maternity care services and using the assessment results to…

The chapters are organized to take the reader from an introduction to the concepts of COPE and QI to the basics of how to prepare and lead the first COPE exercises, facilitate an Action Plan Meeting, conduct subsequent exercises, perform a Client-Flow…

The RESPOND Project designed an intervention package aimed at increasing awareness and use of post-abortion care (PAC) services and improving family planning, reproductive health, and maternal health outcomes. Known as the Community Mobilization for…

This report highlights country progress—and obstacles to progress—towards achieving Millennium Development Goals 4 and 5 to reduce child mortality and improve maternal health. Countdown to 2015 focuses on evidence based solutions—health interventions…

One of the strategies that hospitals, clinics and other health care facilities are using to reduce maternal death and disability is quality improvement. By assessing the quality of their maternity care services and using the assessment results to improve…